Device Conditions Guide

At Prime Device, we believe in complete transparency. No matter which condition you choose, every single device passes a rigorous 72-point inspection and is guaranteed to be 100% fully functional.

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Like New

Our highest tier. Looks and feels like it just came out of a brand-new box.

  • Appearance: Near perfect. You might find 1-2 microscopic scratches upon very close inspection.
  • Screen: Almost flawless with no noticeable marks. Crystal clear viewing.
  • Battery: Exceptionally high capacity (**85%+ Health**), delivering performance almost identical to a brand-new device.
  • Performance: 100% fully functional with no technical issues.
  • Parts: All original factory components. No parts have been replaced.
  • Accessories: High-quality compatible charging cable and power adapter.
  • Packaging: Premium Prime Device eco-friendly box.
Most Popular
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Good

Gently used with minor signs of wear, offering the perfect balance of quality and value.

  • Appearance: Shows light, everyday wear. You can expect around 6-7 visible but minor scratches.
  • Screen: Great condition. May have light, superficial scratches invisible when the screen is on.
  • Battery: Strong and reliable (**80% to 85% Health**). Holds a very decent charge for daily tasks.
  • Performance: 100% fully functional with absolutely no issues.
  • Parts: All original factory components. No parts have been replaced.
  • Accessories: High-quality compatible charging cable and power adapter.
  • Packaging: Secure Prime Device eco-friendly box.
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Fair

A device that shows its history but works just as perfectly as the day it was made.

  • Appearance: Visibly loved. Shows noticeable wear, prominent scratches, and possibly minor dents.
  • Screen: Will have visible scratches on the glass, but absolutely no cracks or damage that affects touch.
  • Battery: Fair capacity (**70% to 80% Health**). Works fine, but may require charging more often.
  • Performance: 100% fully functional. Runs your apps perfectly despite cosmetic flaws.
  • Parts: Some internal parts (like the battery or screen) may have been professionally replaced.
  • Accessories: High-quality compatible charging cable and power adapter.
  • Packaging: Secure Prime Device eco-friendly box.

Important Disclaimer

Cosmetic Variations: Because every refurbished device has a unique history, the exact position and depth of scratches or scuffs will vary slightly from device to device.

Battery Performance: Lithium-ion batteries naturally degrade over time. While we test every battery to ensure stability, older models may naturally have lower total capacities than the latest generation releases.

Our Warranty Guarantee: Your peace of mind is our priority! All Prime Device devices—regardless of their cosmetic condition—come with our standard warranty and a 7-day hassle-free return policy to ensure you are 100% satisfied with your tech.